FAQ
Questions patients ask before they travel
What does the quote include?
Doctor's fees, hospital or clinic, hotel, flights, airport welcome, transfers and our team's support. You get one number, and if anything is not included we tell you in writing before you pay.
How long does it take to get a price?
Within 24 hours of receiving your request and reports. The quote then stays valid for 72 hours.
Do you help with the visa?
Yes. We issue an invitation letter from the hospital or clinic and guide you through each step. [Typical visa timing and cost]
How do I pay from my country?
[Payment options available in each country, being confirmed]
Can a family member come with me?
Yes. We arrange their flight and stay within the same price. Tell us how many companions in your request.
What happens after I return home?
Your doctor sends you their report and prescription, and our team stays in touch to follow your recovery and arrange any follow-up consultation.
Is Jurni a hospital or clinic?
No. Jurni is a medical coordination service. Treatment is given by licensed doctors, hospitals and clinics in Egypt; we select them and arrange your whole trip.
Who sees my medical reports?
Only the Jurni team and the doctor, hospital or clinic involved in your case. [Privacy policy link]